What is Water Waste?

Water waste is any water, other than natural precipitation, that flows or sprays from a property to the public right-of-way or adjacent property. Landscape irrigation is the most common cause of water waste, but it can also result from air conditioning systems, leaks, car washing, draining pools, and other uses of water. It is also considered water waste to use spray irrigation between 11 a.m. and 7 p.m. from April 1-Oct. 31.

Every Drop Counts

Water waste results in the loss of a valuable natural resource and is detrimental to conservation. It is prohibited for all Water Authority customers and for anyone within the service area (even if they are not using water provided by the utility).

If you notice water waste, please click here to report it online and include detailed information. OR call 842-WATR (9287) OR Scan the QR Code

Water Authority personnel will attempt to follow up on your report and work with the property owner to correct the problem. ALL PROPERTY OWNERS RECEIVE AT LEAST ONE WARNING NOTICE AND WILL HAVE AN OPPORTUNITY TO CORRECT THE PROBLEM PRIOR TO RECEIVING A FINE.

Equipment malfunctions

Water waste violations include waste caused by equipment malfunctions such as broken sprinklers and leaking air conditioners. Customers must contact the Enforcement division within 48 hours to explain how the problem will be resolved. If the problem will take longer than 48 hours to resolve, water must be shut off to the malfunctioning equipment.”

Water Waste Notifications

Notifications may include a door hanger and an alert flag placed at or near the site of the malfunction. If a malfunction continues after 48 hours a violation will be issued for non-repair.

How much are Water Waste fees?

When assessing fees for violations of §4-1-1 and §4-1-5 of the Water Waste Reduction Ordinance, any previous violation shall not be considered if;

A period of 365 days has elapsed since the violation was incurred; or
The property is acquired by a new owner and provides a recorded document of the sale.